What are the Terms and Conditions for GoldCore?

GOLDCORE LTD. Terms and Conditions

These terms and conditions govern the terms upon which we, GoldCore Limited (Company Number 377252), trading as GoldCore, and having our registered office at Trinity House, Charleston Road, Ranelagh, Dublin, D06 C8X4, Republic of Ireland (hereinafter referred to as “we” or “GoldCore”) shall supply you, the customer (hereinafter referred to as “you” or the “Customer”) with services in relation to the sale, purchase and storage of precious metals, to include the purchase and sale by you of precious metals, the storage of precious metals and participation in the Perth Mint Certificate Programme as hereinafter provided (the “Services”).

1. Interpretation

1.1 The following definitions and rules of interpretation apply in these Terms and Conditions:

“Business Hours” means 9:00 to 17.00 (London Time) during a Working Day;

“Client Account” means the current account as defined in Condition 10;

“Conditions” means the terms and conditions herein contained;

“Contract” means, as the case requires, any and each contract that exists between GoldCore and the Customer in relation to the provision of any of the Services and for the avoidance of doubt each transaction concluded with a Customer shall be regarded as giving rise to a separate Contract governed by the Terms and Conditions then in force in accordance with Condition 3;

“Customer” means any person, entity, fund or corporation who becomes a customer of GoldCore in accordance with Condition 3 below;

Daily Product Limit means the maximum value of metals which can in aggregate be purchased online in any one day from GoldCore and which value shall be determined by GoldCore having regard to market conditions then prevailing; This daily product limit will be made available to a Customer upon request;

“GoldCore Chain of Integrity Standard” describes the location of any and all precious metal bought or sold, that said metal holdings must always remain within the custody of GoldCore or a depository approved by GoldCore and where relevant, transported by a transport party approved by GoldCore (an “Integrity Party”), such that the said metal has never been transported to or by or held by any party other than an Integrity Party between the time at which it was sold by GoldCore and the time it is purchased by GoldCore;

“GoldCore Trading Opportunity” means a point in time at which GoldCore can enter a proprietary trade with a third party that allows the offsetting of market risk, which unless GoldCore determines otherwise shall be a time during Business Hours;

“Intellectual Property Rights” means all patents, rights to inventions, utility models, copyright and related rights, trademarks, service marks, trade, business and domain names, rights and trade dress or get-up, rights in goodwill or to serve the passing of, unfair competition rights, rights and designs, rights on computer software, database right, typography rights, moral rights, rights on confidential information (including no hand trade secrets) and any other intellectual property rights, in each case whether registered or unregistered and including all obligation for renewals or extensions of such rights and all similar equivalent rights or forms of protection in any part of the World;

“Physical Bullion” shall mean bullion bars and coins including numismatic coins;

“Spot Metal Price” or “Metal Prices” means the live market price per one troy ounce, or other denomination if stated, of the underlying metal, for immediate delivery as displayed by GoldCore via its website www.goldcore.com;

“Storage Provider” means a storage provider satisfying the requirements specified in Condition 18;

“Schedule of Charges” means the charges that are charged for services, found on the services page of our websites and will include prevailing rates for the storage of metal holdings;

“Unit Price” means the price per one troy ounce, or another denomination if stated, of the underlying metal at which GoldCore will buy or sell such metal, which Unit Price shall be confirmed either in writing, on screen or verbally to Customers before any Contract for sale or purchase is completed;

“Website” means the website currently maintained by GoldCore at www.goldcore.com or such other website as GoldCore may from time to time maintain;

“Working Days” means a day (other than a Saturday, Sunday or public holiday) on which clearing banks are generally open for business in Ireland;

1.2 References to statutory provisions in these Conditions shall unless otherwise stated be references to statutes enacted in Ireland and shall be construed as references to those provisions as respectively amended or re-enacted (whether before or after the date hereof) from time to time and shall include any provisions of which they are re-enactments (whether with or without modification) and shall also include any subordinate legislation made from time to time under those provisions;

2. Application of Conditions

The Conditions shall:

(i) apply to and be incorporated into the Contract; and

(ii) Prevail over any inconsistent terms and conditions contained or referred to in your purchase order, confirmation of order, acceptance of quotation, or specification or other document supplied by you or implied by trade, custom, practice or course of dealings.

3. Deemed Acceptance and Prevailing versions

3.1 You shall become a Customer of GoldCore by doing any or all of the following:

(i) registering for an account either by posting the required documentation for the Perth Mint Certificate Programme and/or Anti Money Laundering (AML); or

(ii) placing an order or transferring the funds required to make a purchase of precious metals.

3.2 As of 15-Oct-2009 (the “Effective Date”) these are the Conditions for new Customers. In respect of existing Customers, these Conditions shall govern the business relationship with GoldCore in respect of any Contract entered into between the Customer and GoldCore on or after the date falling on the earlier of:

(i) the date on which these Conditions are deemed received by you in accordance with Condition 9; and

(ii) the date falling 30 days after the Effective Date.

3.3 We may from time to time modify the Conditions. Conditions as modified shall take effect as regards new Customers, on the date on which such persons become a Customer of GoldCore and as regards existing Customers, on or after the date (the “Relevant Date”) falling on the earlier of:

(i) the date on which the modified Conditions are deemed received by the Customer in accordance with Condition 9; and

(ii) the date falling 30 days after the date stated as the Effective Date in the modified Conditions;

in respect of any Contract entered into between the Customer and GoldCore on or after the Relevant Date.

4. The purpose of our business relationship

You have chosen to become a Customer in order to benefit from GoldCore’ terms for trading in and storing of precious metals. This service is provided as execution only. We do not give guidance on price performance. Any opinion or information given by GoldCore concerning any market dynamic including, but not limited to price, possible investment performance or trading conditions whether posted on the Website or otherwise disclosed to a Customer shall not be construed as advice in any respect and the Customer’s attention is specifically drawn to Condition 5 .

5. Investment Disclaimer

Precious metals markets are volatile and the value of precious metals may go down as well as up.

Accordingly, investments in precious metals involve a degree of risk which may make them unsuitable for certain individuals. You should carefully consider the suitability of an investment in precious metals as a personal investment and if needs be should consider seeking independent professional advice before proceeding.

IMPORTANT NOTE: THE PRECIOUS METAL BULLION MARKETS, WORLDWIDE, ARE UNREGULATED. THERE IS NO GUARANTEE, EXPLICIT OR IMPLIED, OF THE FUTURE VALUE OF ANY OF THE PRECIOUS METAL PRODUCTS THAT WE SELL.

6. Identifying yourself

All Customers are required to comply with the Criminal Justice Act, 1994. Pursuant to this Act, we are obliged to carry out sufficient checks to verify the identity of our customers. In this regard, before accepting orders, we will require certain identification. Please review Schedule 1.0 Identification of Customers.

GoldCore reserves the right to request additional identity verification information if it believes it necessary or appropriate to do so in order to comply with its obligations under the Criminal Justice Act, 1994.

You undertake to identify yourself according to the identity verification procedures required by GoldCore. You authorise GoldCore to make such enquiries as it may feel necessary to satisfy itself about the validity of your identity.

You accept that your failure to identify yourself promptly and correctly may negate some of the protections you seek from GoldCore. You hereby indemnify and keep indemnified GoldCore against losses which arise out of your failure to identify yourself promptly and correctly.

7. Data about you

7.1 To provide the service GoldCore needs to record and process information about you and you permit GoldCore to do so. GoldCore does not disclose data about you to third parties except where required either:

(i) in the ordinary administrative course of verifying identity and sources of bank funding and completing your GoldCore transaction(s); and/or

(ii) where you specifically request us to use your data for the purposes of supplying other services;

(ii) where required by law.

8. Contact details

GoldCore will maintain the following contact details for you:

an email address;

a mobile telephone;

a home telephone; and

a home address.

You accept a duty to keep your contact details held by GoldCore up to date and accurate, which you can do via the website or by contacting our office. GoldCore is entitled to rely on the accuracy of the contact details supplied.

You agree to notify GoldCore within 30 days of any changes to your contact details .

You accept that your failure to maintain your contact details correctly may negate some of the protections you seek from GoldCore. You hereby indemnify and keep indemnified GoldCore against losses which arise out of your failure to maintain your contact details correctly.

9. Communication between us

9.1 Your primary means of communication with GoldCore will be via email / telephone or in person. You may also submit questions and access responses and general information and carry out certain transactions using the client query tool located on the Website.

9.2 Email

GoldCore will, from time to time, send off-line information to you by email including , but not limited to, acknowledgements of changes to your key account settings, order confirmations, execution advices, contracts and changes to these Conditions. The GoldCore system records all outward email transmissions.

It is your responsibility to ensure that any nuisance email filters in use by you or your email service providers are not configured to block email from GoldCore.

You understand and accept that GoldCore shall be deemed to have been duly given or transmitted an email to you when it places onto the public part of the Internet an email correctly addressed to your email contact address as notified to GoldCore.

You understand and accept that email is not encrypted and that it operates with a similar degree of privacy as physical post, in that a network engineer, has the ability to see email and attachments if he chooses to open your mail. You accept and understand that easily comprehended open format feedback to a known and used address is appropriate for reporting your completed business to you, off-line, and after the event.

9.3 Post

GoldCore may send information to you by post to your address as notified to GoldCore. Any information so posted shall be deemed to have been served or given 48 hours after posting and proof that an envelope containing such information was properly addressed prepaid and posted will be sufficient evidence that the information has been duly served or given.

9.4 Telephone

GoldCore may contact you by telephone on the telephone numbers advised to us for the purposes of confirming any orders for any Services and in particular to confirm the applicable Unit Price prior to concluding a sale or purchase of precious metals with you or on your behalf. Calls may be recorded without the use of any warning, in order to assist with our monitoring and compliance procedures, and to avoid misunderstandings. Such records will be our property and will be accepted by you as evidence of your orders or instructions. We may use the recordings and /or transcripts for any purpose which we deem desirable and the recording of any such telephone calls shall be admissible as proof of the matters discussed therein.

9.5 Website Usage

Access to and use of the Website for information purposes and to avail of any Services shall be subject to all usage terms and conditions, policies and procedures specified from time to time on the Website. When you register on the Website, you will be asked to provide a username and password which may be changed by you from time to time. You shall be responsible for protecting the confidentiality of your username and password. You shall notify GoldCore immediately should you suspect or become aware that your username or password has become known or available to any unauthorised person. GoldCore shall have no liability or responsibility to you for acting on instructions purporting to be given by you via the website (whether or not you in fact gave such instructions) where your username and password have been correctly input in connection with such instructions. In accessing the Website and availing of any of the Services or information available on or via the Website, you accept and are deemed to accept that electronic mail messaging and internet communication may not be free from interference by third parties and may not remain confidential. The use of the Website is at your sole risk.

10. Client Account

You acknowledge and agree that any payments, pre-payments or payment on account (collectively “Payments”) made by you to GoldCore shall be lodged in a segregated client account known as GoldCore Client Funds Accounts maintained by us at our banks for the express purpose of pooling un-invested Customer monies (the “Client Account”). In the event of our bank paying interest to Goldcore for the sums held, there shall be no requirement for Goldcore to pass on such payment. GoldCore shall maintain separate client accounts for each Customer in respect of monies held in the said pooled bank accounts.

Goldcore shall be entitled to pass on any bank charges or costs to you including any charge or interest applied by the bank by reason of the funds being held by them.

GoldCore may wihdraw monies held to the credit of the Client Account on behalf of a Customer for the following purposes:

(i) to pay for purchases of precious metals and/or any of the other Services ordered by the Customer;

(ii) to transfer monies to the GoldCore Perth Mint Client Funds Account to be held on behalf of such customer for satisfying payments to the Perth Mint;

(iii) to transfer monies belonging to the Customer to that Customer;

(iv) to pay GoldCore in respect of any fees, charges and commissions earned according to a Contract and these Conditions.

11. Acceptable ways of making pre-payments

GoldCore shall not be obliged to accept any orders for transactions, pre-payments or monies on account sufficient to cover the value of the transaction must be received in cleared funds in our Client Account. Pre-payments may be made by electronic transfer, debit card, bank draft or cheque made payable to GoldCore Client Fund Account. Cheques and bank drafts received by us will be lodged to the Client Account by the next Working Day and we will not be obliged to accept or process any orders until such time as they have cleared for use. If making pre-payments by debit card or electronic transfer, you understand that your bank will be expected to identify standard banking data on each incoming payment to the Client Account, including:

(i) your bank name;

(ii) your branch identifying code;

(iii) your account name;

(iv) your bank account number; and

(v) your GoldCore user name or quotation reference number (as the payment reference).

GoldCore retains the right at its absolute discretion to accept an order without receipt of cleared funds. In such circumstances GoldCore will retain the right not to make delivery of the ordered metals until cleared funds have been received. In the event that funds do not clear, GoldCore shall retain the right to seek full payment from the Customer for the order or cancel the order. In the event that the order is cancelled on such basis, the Customer shall be fully liable to pay any and all losses and or administration expenses relating to said order.

You accept that a failure by your bank to identify the source of your money may delay the Client Account being credited or the funds in the Client Account being allocated and credited to your client account with GoldCore. In such circumstances, GoldCore may place your money in a suspense account until such time as the correct remittance details are established to GoldCore’s satisfaction.

You accept that where you have provided us with necessary details independently of the actual bank transfer on which your money was received, GoldCore is entitled to suspend your right to immediate withdrawal for a period not exceeding six weeks.

12. Unacceptable ways of making pre-payments

You understand that you may not merge funds belonging to different parties within a single GoldCore account. You understand that where deposits from differently owned sources merge, or appear to merge, GoldCore is entitled to return the funds to the source having deducted a reasonable processing fee.

You represent confirm and warrant that you are the legal and beneficial owner of any monies transferred or paid to the Client Account and no other person has any right or entitlement thereto.

We do not accept banknotes or coins for credit to the GoldCore Client Account.

GoldCore reserve the right to hold final delivery of any metals purchased by the Customer until a time that all outstanding balances owed by the Customer to GoldCore have been dispatched and settled.

The Customer unequivocally states and guarantees that any and all monies or assets used to make purchases and any and all proceeds or derived benefits from or as a result of any transaction entered into with GoldCore shall be compliant with international law, Irish Law and US Law with regard to the financing of terrorist activities.

13. Prices and Quotations

Unless stated otherwise all Unit Price quotations given by GoldCore for the purchase and sale of bullion are indicative only and subject to movement in accordance with the Metal Price of the precious metal concerned.

Where quotations will hold good for a specified period, this will be stated. However, in the event of a sudden or material change in the underlying Spot Metal Price between the time such quotation is given and the order is placed, we reserve the right to withdraw the quotation. In such circumstances a new Unit Price will be quoted, prior to accepting a Customer’s order for a trade.

Quotations will include provision for any VAT that applies and for which Goldcore is required to account. In most cases, there should be no VAT chargeable as investment gold and currency is exempt from VAT. However, in certain cases, it may be that because of the nature of the product, or the Customer’s location, Goldcore has an obligation to account for VAT, which it is not aware of at the time of giving the quotation. In such cases, Goldcore reserves the right to revise its quoted price to include such VAT prior to accepting an order.

Goldcore shall not be responsible for any VAT or customs charges imposed on the Customer by the revenue authorities of that Customer’s jurisdiction (other than Ireland). The Customer shall be responsible for and shall discharge all customs and excise charges and VAT payable by it on importation by the Customer of metal products into a jurisdiction other than Ireland.

Important Information Regarding the Storage of Vat Free Silver Coins.
All silver (including Silver Coins) stored in non London Vaults (Hong Kong, Singapore, Zurich) are kept in bonded warehouses. This means that your silver is not stored in a specific location for taxation purposes and VAT has not been assessed. If you decide to move your assets VAT may become payable at the applicable rates set by the country the asset is exported to.

If you are a European resident and you wish to own Vat Free silver coins and have them professionally stored, with the possible intention of taking delivery in the future you should opt to have your silver stored in our London vaults. Please note, GoldCore are not tax advisers, clients should seek the advice of their tax advisers before carrying out any transaction.

If you do not intend to take delivery of your silver, then all Storage locations are acceptable.

14. How your orders are processed

14.1 PURCHASES AND SALES WITH THE PERTH MINT CERTIFICATE PROGRAMME:

GoldCore is an authorised dealer for the Perth Mint Certificate Programme. If you wish to transact business with the Perth Mint, You must complete the PMCP Application Form for international clients. Dealings with the Perth Mint shall be governed by the Perth Mint Certificate Programme Operating Procedures and Condition of Application for international clients (the “Perth Mint Terms”). The Perth Mint Terms govern all transactions with or concerning the Perth Mint and where inconsistent with these terms and conditions, the Perth Mint Terms shall prevail. A copy of the Perth Mint Terms and the PMCP Application Form for international clients are attached at Appendix 1. By signing and returning to us a PMCP Application Form, You agree and represent that you have read and understood and agree to be bound by the Perth Mint Terms.

The following summarises how purchases and sales through the Perth Mint Certificate Programme are dealt with via GoldCore. In the case of any conflict between this summary and the Perth Mint Terms, the Perth Mint Terms shall prevail:

Purchase

By telephone or email

Subject to the Customer having cleared funds in the Client Account, sufficient to cover the cost of the transaction, GoldCore will seek verbal confirmation of the Customer’s wish to proceed to execute the order and once received will then execute the order as per the instruction at the next available GoldCore Trading Opportunity at the Unit Price. Following confirmation of execution GoldCore will issue a confirmation directly to the Customer.

Online

Subject to the Customer having cleared funds in the Client Account sufficient to cover the cost of the transaction, a Customer may confirm a trade online via the Website during Business Hours, in respect of transactions having a value not exceeding the Daily Product Limit. The Unit Price will remain live for at least 10 seconds, after which time the Unit Price may update.

Online trades will be treated as offers to trade by the Customer subject to acceptance by GoldCore. Confirmation of acceptance shall be given by email or a confirmation letter within 24 hours of placement. A Customer’s order will not be deemed completed or confirmed until an acceptance of the order has been sent by GoldCore to the Customer.

Certain orders of a product type or valuation may be referred to the trading desk for confirmation.

Sale & encashment

When a Customer wishes to en-cash all or part of their Perth Mint Certificate holding, the Customer must return to GoldCore the original Certificate with the reverse of the Certificate appropriately completed. This will include:

Name of Transferee – GoldCore;

Name of Owner – Customer’s Name;

Signature of Owner;

Date;

Bank payment details

GoldCore will transmit the Certificate to the Perth Mint. No funds will be returned until the original Certificate is received by The Perth Mint via GoldCore and confirmed as being authentic.

To execute the sale GoldCore must receive a signed letter requesting the sale of the required amount of precious metal. This letter should also include the bank details where the funds are to be transferred, unless already specified by the Customer upon opening the account.. Please note that the funds can only be returned to the beneficial owner of the Certificate.

Upon receipt of the instruction to sell, GoldCore will place an order to sell the requested amount of precious metals at the next available GoldCore Trading Opportunity, subject to instructions from the Customer.

Customers can expect to receive the proceeds of the sale within 10 working days of GoldCore receipt of the completed Certificate. A confirmation of the sale will be issued directly to the Customer upon receipt of the confirmation of the executed sale from The Perth Mint. This should be expected within one working day of receipt of the completed Certificate. Customers shall be charged any and all bank transfer charges associated with the return of sale proceeds.

FROM TIME TO TIME, PAYMENTS MAY BE DELAYED DUE TO INTERMEDIARY SYSTEM OUTAGES, LOST POST, FORCE MAJEURE.

14.2 OTHER PURCHASES AND SALES:

Purchases of Coins and Physical Bullion

By telephone or email

Subject to the Customer having cleared funds in the Client Account sufficient to cover the cost of the transaction, GoldCore will seek verbal or written confirmation of the Customer’s wish to proceed to execute the order and once received will execute your coin or physical bullion order at the price quoted for the coins or the Unit Price (as the case may be) at the next GoldCore Trading Opportunity.

Online Trading

Certain orders of a product type or valuation may be referred to the trading desk for confirmation.

Sales of Physical Bullion (including investment grade coins and numismatic coins)

If you wish to sell physical bullion to GoldCore, please contact our offices. GoldCore will indicate whether it is interested in principle in purchasing such physical bullion subject to quality and agreed price. In such circumstances, GoldCore will arrange on behalf of the Customer, at the Customer’s cost and risk, for the physical bullion to be collected and shipped to a GoldCore approved depository for assay and / or authentication purposes unless said bullion has remained within the GoldCore Chain of Integrity. Subject to such assay and / or authentication being acceptable to GoldCore (at its absolute discretion), GoldCore shall make the Customer an offer to purchase the physical bullion. A Customer may accept such offer by telephone or by email or online for at least 20 seconds after such offer is made, after which it shall be deemed withdrawn. In addition during such period, GoldCore reserves the right to withdraw such offer in the event that there is a market movement in the price of the underlying asset which in the sole opinion of GoldCore is significant, either in percentage terms or having regard to the size of the trade. The Contract in respect of such purchase shall be formed as of and on the date on which the Customer accepts an offer which has not been withdrawn in accordance with this condition, provided that if the Customer purports to accept an offer (the “Original Offer”) which has been deemed withdrawn, such acceptance shall constitute a new offer by the Customer to sell on the terms contained in the Original Offer which may be accepted by GoldCore issuing a confirmation of purchase in writing or by telephone, in which case the Contract shall be formed as of and on the date on which GoldCore issues such confirmation (the “Contract Date”).

The Customer can expect to receive the proceeds of sale within ten Working Days of the Contract Date.

FROM TIME TO TIME PAYMENTS MAY BE DELAYED DUE TO PUBLIC HOLIDAYS, INTERMEDIARY SYSTEM OUTAGES, LOST POST, FORCE MAJEURE.

If you do not accept our offer to purchase, GoldCore shall arrange on behalf of the Customer and at the Customer’s cost and risk to ship the coins back to the address from which they were collected. The cost of shipping to and from the depository and the assay and / or authentication costs of the depository shall in such circumstances be paid by the Customer. The risk in the coins from the time at which they are picked up and shipped to the depository, held at the depository and until sale to GoldCore or delivered back to the original location shall remain with the Customer and GoldCore shall not have any responsibility for any loss or damage to the goods unless same arises directly as a result of the wilful misconduct or gross negligence of GoldCore.

UNDER NO CIRCUMSTANCES WILL WE ACCEPT PHYSICAL BULLION DELIVERIES AT ANY OF OUR OFFICES.

Johnson Matthey Pooled Accounts

GoldCore maintains pooled metal holding accounts with Johnson Matthey plc on trust and on behalf of Customers in respect of the deposit of unallocated precious metals such as platinum, palladium, iridium, rhodium and ruthenium (“Precious Metal Accounts”).

Customers may purchase unallocated holdings of such metals to be held as part of the relevant Precious Metal Account. This facilitates a Customer to purchase and deposit holdings of precious metals in quantities which such Customer might not otherwise be permitted to purchase and deposit directly with Johnson Matthey plc.

GoldCore maintains such Precious Metals Accounts as a pooled account for and on behalf of all Customers purchasing and depositing such precious metals and will maintain adequate ownership records to identify the precious metal owned by each Customer and comprised in each such Precious Metal Account.

The Customer accepts and acknowledges however that the safety of that Customer’s ownership of the relevant precious metal holding comprised in the relevant Precious Metal Account is dependent on the ongoing performance by Johnson Matthey plc of its obligations to GoldCore in respect of such Precious Metal Account.

In the highly unlikely event that Johnson Matthey plc was to be liquidated or wound up in circumstances where it was unable to pay its debts, the Customer accepts that GoldCore’s liability to the Customer in respect of that Customers ownership of precious metal comprised in the relevant Precious Metal Account would be limited to that Customer’s pro rata share of such amount (if any) as GoldCore was able to prove for, or recover in respect of the total holding comprised in such Precious Metal Account.

15. GoldSaver Account

15.1 Description

The GoldSaver account allows investors to allocate a fixed monthly investment sum for the purpose of purchasing gold bullion.

15.2 Availability

This programme in direct debit will only be available to residents of the Republic of Ireland. All other countries can participate via a standing order format or another format offered by the Customer’s bank where the account owner sends money once per month.

15.3 Term

Initial contract term will be for a minimum of 12 months consisting of 12 equal monthly payments. The monthly investment sum will be nominated prior to the initiation of the contract by the investor. The monthly investment sum will be not less than €100 / £100 / US$100.

15.4 Charges and payment of fees

Credit card and debit card charges are 0% (in the EU)

All buy trades will be charged at 5.000% over the morning LBMA Gold price in USD on the day of trading

All sell trades will be charged at 2.000% below the morning LBMA Gold price in USD on the day of trading

Local currencies will be converted to US dollars at the prevailing retail rate prior to the day of trading

An annual storage charge of 1.000% will be charged on all stored balances.

Early termination charge will be 10% of the accumulated investment sum or a fixed penalty charge of €100 / £100 / US$100, whichever is the greater.

15.5 Operation

The programme will deduct an agreed investment sum each month from your nominated bank account via a direct debit mandate or received from you. The monthly investment sum will be processed no later then the 5th day of the month. The investment will be made on a date selected by GoldCore which falls on either the 6th or the 8th of the month (the GoldSaver Trade Date). The order will be placed at the LBMA Gold price in USD, as defined by the London Bullion Market Association. Your order will be processed and confirmed to you no later then 48 hours after the trade has taken place. You will be notified of the number of ounces that you have purchased. Ounces will be rounded down to three decimal places.

15.6 Valuations and reporting

Within 48 hours of any GoldSaver trade we will notify you via email that a trade has been made. You must login in to your online account in order to view the actual trade details.

15.7 Cancellation

You may cancel the contract at any time by giving two months written notice. If the contract is cancelled before the initial contract term is complete you will incur an early termination charge of 10% of the investment sum or a fixed penalty charge of €100 / £100 / US$100, whichever is the greater. GoldCore offer all clients a “cooling off period”. As such you may cancel your account within 15 days of account opening date. If you have transacted within that period of time, early cancelation charges may apply.

15.8 Conversion options

You may convert any GoldSaver gold bullion balance to a deliverable formatted product once the total ounces held in your account is not less than 10 troy ounces. In the event that your balance is less than 10 troy ounces you may only opt for cash value settlement. The value of the cash settlement will be based upon the USD LBMA Gold price on the day of the next GoldSaver Trade Date. Settlement proceeds will be remitted to the nominated bank account. In the event that a conversion to a different format, such as gold bullion coins, is chosen any and all costs associated with a purchase of said bullion formatted product will be paid by the Customer.

16. Delivery

Delivery Location and Timing
We will dispatch your order using one of our appointed carriers to the address specified during your purchase. Please note that if delivery is directed to a PO Box, redirected address, or multi-occupancy location, you assume full responsibility for any loss or damage.

Delays in delivery may occur due to factors beyond our control, including, but not limited to, stock availability issues, supply chain issues, adverse weather conditions, traffic disruptions, pandemics or mechanical failures. Any delivery dates we provide are estimates, and time will not be considered a critical element of the contract.

Delivery Confirmation and Responsibility
Once your package is signed for by anyone at the delivery address or marked as delivered by the courier, the delivery is considered completed. It is your responsibility to ensure that the delivery location is secure. Losses incurred after confirmation of delivery are your responsibility. This is particularly important if you reside in shared accommodation, apartments or request delivery to a workplace.

If the package shows signs of damage, tampering, or resealing, do not accept the delivery. Please ask the courier to return the goods to us. GoldCore Ltd. cannot be held responsible for any loss if the package is accepted at the delivery address.

Split Deliveries
We may fulfil your order in separate shipments, each of which will be treated as a distinct order under a separate contract. Any issues or delays with one shipment will not affect the remaining shipments, and your rights will apply only to the affected package.

Investigating Delivery Issues
While we are not obligated to investigate claims of non-delivery, we may do so at our discretion, particularly if there is a suspicion of fraudulent activity. We may engage third-party professionals, including legal advisers, private detectives or investigators to assist in such investigations.

Handling Fraudulent Claims
If fraud is determined—whether by a court, tribunal, or our own investigation—we reserve the right not to attempt a redelivery of the item(s). This applies if we have reasonable grounds to suspect fraudulent behaviour on your part or that of others.

We also reserve the right to refuse to deliver items to a location and request that you arrange to have them collected from a secure vaulted location determined by us. If this is deemed necessary we reserve the right to determine the time and date of the collection and collection will only be allowed at the allotted time and date by pre-approved and pre-identified individuals.

Reimbursement of Investigation Costs
If we choose to investigate a non-delivery claim made by you, you agree to cover all reasonable costs incurred by GoldCore Ltd., including the time of our staff. This reimbursement will not apply if fraud is ruled out and there are no reasonable grounds for suspicion.

Acceptance of Delivery
If no one is available to accept delivery at the provided address, the items will be returned to us or held by the carrier for collection. We will attempt to contact you to arrange redelivery. If delivery continues to fail or cannot be rearranged, we may treat this as a breach of contract. In such cases, we may either sell the items and refund you the net proceeds, deducting all associated costs, or move the items into third-party storage at your expense.

Exclusions from Liability for Delivery Delays
GoldCore Ltd. will not be responsible for delays or non-delivery caused by (1) your unavailability, (2) incomplete or incorrect delivery instructions, or (3) events beyond our or the carrier’s control, such as traffic or weather-related disruptions.

Responsibility for Failed Delivery
If delivery fails, it is generally presumed to be within your reasonable control unless it is demonstrably due to an issue on our or the carrier’s side.

Limitations on Our Liability
We will not be liable for non-delivery where fraud or error on your part is suspected, and if it is confirmed that the package was lost or stolen after dispatch, GoldCore Ltd. reserves the right to determine whether to issue a refund or offer a replacement.

Tracking and Privacy
For details on how we handle your personal data in connection with delivery, please refer to our Privacy Policy.

We reserve the right to use electronic tracking devices to ensure the security of high-value packages and will include instruction for their return or disposal where used.

We reserve the right to share your email and contact number with 3rd party couriers and tracking services to keep you informed and up-to-date and ensure the security of your delivery. Please note that opting out of this is not an option, as it ensures smooth communication.

Completion of Delivery Obligations
Our delivery obligations are fulfilled when we have completed delivery in accordance with these terms or have been otherwise released from our responsibilities under these terms and conditions.

17. No Right of Cancellation

As the price for the supply of precious metals is dependent on price movements in the financial market, which GoldCore cannot control, you do not have any right of cancellation in respect of orders placed and Contracts formed for the purchase of precious metals. However, where practicable, GoldCore will use reasonable endeavours to assist Customers to cancel orders, where such cancellation is sought prior to GoldCore fulfilling the order by purchasing bullion for resale to the Customer on the financial markets. Customers who wish to cancel any order for the purchase of bullion should contact GoldCore immediately by telephone to see whether it is possible for such orders to be cancelled.

18. Storage Services

18.1 GoldCore will store precious metals, bullion or coins (hereinafter referred to as metals) on the Customer’s behalf subject to Schedule 2.0: Storage Policy and Procedures. GoldCore shall retain responsibility to you for record keeping and administration but shall sub-contract the physical storage of metals and coins to a custodian or provider of secure storage facilities (a “Storage Provider”).

18.2 GoldCore will be deemed to take delivery of metals for the purposes of providing storage services at the following times and locations:

where a Customer requests prior to or at the time of purchase of metals from GoldCore that GoldCore will following such purchase, store such metals on the Customer’s behalf and GoldCore has accepted such request, at the time on which such Contract for purchase is concluded and at the location of the metals at the time such Contract is concluded;

in all other circumstances, GoldCore shall take delivery of metals for storage at the location of the Storage Provider on the date on which the metals are accepted by the Storage Provider for storage.

18.3 At Customer’s written request, GoldCore will ship stored metals within seven (7) Working Days of Customer’s request for delivery and payment of shipping charges and administrative charges as outlined in the schedule. This delivery period may be extended due to circumstances beyond GoldCore’s control – such as delays due to the depository or shipper.

18.4 Storage fees

Storage fees shall be charged in accordance with the Schedule of Charges, available here.

18.5 Lien

GoldCore shall have a general lien on all metals it possesses or controls in respect of unpaid storage fees whether or not relating to goods over which the lien is exercised. GoldCore shall have the right and shall be authorised to sell the metals or any part thereof if after a period of fourteen (14) Working Days written notice of the exercise of its lien, if payment in full has not by then been made. Such sale will be as agent of the Customer. GoldCore will apply the sale proceeds first to the sums due to it under this Condition and the costs of sale and will account to the Customer for the balance with fourteen (14) Working Days of receiving the sale proceeds.

18.6 Limitation of Liability

The Customer’s attention is specifically drawn to this Condition. GoldCore shall exercise due skill, diligence and care in the selection and appointing any Storage Provider and shall ensure that the Storage Provider is a reputable storage provided with appropriate expertise in the business of managing the receipt, storage and re-delivery of precious metals according to best industry practice. GoldCore shall not otherwise be liable for the acts of the Storage Provider unless the selection of such Storage Provider was made negligently or in bad faith. The Storage Provider’s liability to GoldCore in respect of storage services may be limited under its terms and conditions and a copy of such terms and conditions will be given to a Customer on request.

GoldCore undertakes to ensure that your precious metals are insured against theft or damage according to accepted industry standards. The Customer acknowledges that such insurance will be subject to exclusions in line with insurance industry practice. Save as aforesaid, all metals are stored or otherwise dealt with at the sole risk and peril of the Customer.

18.7 Ownership

All precious metals and coins stored by GoldCore are held on bailment for the Customer and this means that they shall remain the absolute property of the Customer whilst in storage. Provided however that the Storage Provider will have a lien over all metals stored by GoldCore in respect of storage fees payable by GoldCore. GoldCore undertakes to pay all such storage fees promptly when due. In this regard, save as specified above, the insolvency of GoldCore or the Storage Provider would not affect your property rights in respect of metals or coins stored on your behalf, albeit that such circumstances could result in delay and inconvenience in retaking of custody of your property.

18.8 Unallocated Gold and Silver (metal) Accounts.

GoldCore specialises in the provision of fully segregated and allocated metal accounts where clients store metal in secure non-bank vaults. Metal stored in a segregated manner, means one client’s metal is never commingled with the metal of another client in any way. This is the safest known method of precious metal ownership and custody anywhere in the world. GoldCore are experts and leaders in its provision of this type of custody. In recent years GoldCore has come to see limitations in the availability of particular metal formats, for example one ounce silver coins. In response to these shortages, and to provide clients who are less concerned about particular formats and the nature of their storage, we have opened up our GoldCore Unallocated Metal Accounts. A GoldCore Unallocated Metal Account provides a lower cost of purchase and a lower cost of ownership. Many clients may use these accounts to gain exposure to a metal’s price while waiting for the availability of preferred metal formats to become available, or they may wish to stay in the program knowing that the metal underpinning their exposure is real, physical and held in the safest vaults and locations in the world.

GoldCore Unallocated Metal Accounts allows clients to take an interest, at a low relative cost and with great ease, in a share of gold and silver that is physically stored by GoldCore or on order from suppliers such as mints and refineries. All metal is produced by London Bullion Market Association Approved Mints and refineries. The purpose of the pool is to provide low-cost access to generic metal and not specific bars and coins, as such the pool ownership is nondescript and general in nature but is a claim on physical ounces as held and constituted by the assets of the pool.

We treat the entire pool as a large client account and all its assets are fully segregated as they would be for all client accounts. Because we specialise in the actual separation of client metal physically and within our systems and the system of our vaulting partners, we never allow assets of the pool to be commingled with assets of any other entity.

Buying GoldCore Unallocated Metal.

Subsequent to accepting a client purchase GoldCore will settle the client’s order by placing the required ounces of physical metal to settle the trade within the pool. The client will have risk to GoldCore while settlement takes place, as it would with any trade with any counterparty. GoldCore will seek to transfer metal in the pool from its own interest to the clients and in doing so settle the clients’ trade. Metal is introduced to the pool by GoldCore via purchases in the open market and settled under normal market procedures.The client hereby acknowledges that no one client has a claim on any specific traded stock of Metal, however, they have a claim on a weight of the said Metal which is represented and backed by the stock held.

Selling GoldCore Unallocated Metal.

GoldCore allows clients to sell metal from its website by logging into the GoldCore client portal. Once a sale order is received GoldCore will confirm the purchase. GoldCore then transfers the clients share of the metal account to its own account and releases the value to the clients trading account, which is then typically transferred to the client’s bank account within one to five trading days. Trades are confirmed within minutes of receipt, payment will on average occur within 3 days.

The risks that clients should know about when buying Unallocated Gold and Silver

Upon settlement all client allocated metal used to underpin the unallocated account is as follows:

Stored in a secure vault, outside of the financial banking system. We use the safest known vaults run by the most professional and dedicated vault operators we know.
Segregated from all other GoldCore Secure Storage client accounts physically. This means that vault assets are never mixed up with other client accounts. This alone distinguishes our unallocated accounts from almost all others that we know.
Allocated in actual bars and coins sourced from LBMA approved refineries. Every single ounce is sourced from the most trusted sources and where necessary tested vigorously.
No derivative holdings at all. Unallocated metal is fully backed by real physical metal stocks.
No future contract holdings. Unallocated metal is never presented as a derivative contract or some such. It is underpinned by real physical assets.
No leasing of metal at all. We never lease or lend metal to any counterparty; we never borrow either. All metal is held in an unencumbered manner and physically and directly by GoldCore.
Fully insured. GoldCore client assets are held in fully insured facilities for all standard risks. Some risks are exempted, such as acts of god, cyber, nuclear, and civil unrest. The same insurance policy that underpins GoldCore’s own stocks of metal are in effect for clients’ metal.
GoldCore when sourcing metal from known and trusted suppliers may experience credit risk and a failure of a counterparty to make good delivery. GoldCore goes to great lengths to minimise such risks by employing a counterparty risk management policy which sets strict risk exposure limits. GoldCore only works with the most trusted parties, with strong balance sheets and a long history or prudent management. GoldCore always continuously monitors counterparties to ensure that risks are within acceptable thresholds. In the event of a counterparty failing in its duties a client of the unallocated account may be exposed to risks and loss of capital, as may GoldCore.

What are the rights of Owners of GoldCore Unallocated Metal holdings?

There is no right to take physical delivery of metal without first selling a holding and then using proceeds to select a purchase of another physical asset that is available for delivery or storage. GoldCore has a large selection of assets ready for shipping and storage as per our client portal website.

Clients can sell a holding and purchase an asset for storage under GoldCore Secure storage programme. All assets stored in our secure storage programme are segregated and allocated and available for transfer and or shipment or sale.

What are the fees when buying and selling GoldCore Unallocated Metal?

All fees are stated on the product pages of the client portal. They are subject to change.

19. Intellectual Property Rights

All Intellectual Property Rights used or embodied by GoldCore in or on its website, or in its documentation or in or concerned with the sale of precious metals or supply of services herein contained are and shall remain the sole property of GoldCore.

20. Force Majeure

GoldCore shall have no liability to a Customer under these Conditions or under any Contract if it is prevented from, or delayed in performing, its obligations under the said Contract or these Conditions, or from carrying on its business, by acts, events, omissions or accidents beyond its reasonable control, including (but without limitation) strikes, lock-outs or other industrial dispute (whether involving the workforce of GoldCore or any other party) or failure of a utility service or transport network, system failures, intermediary system outages, postal failure or losses (either of GoldCore or of any other party), act of God, war, riot, civil commotion, malicious damage, compliance with any law of Governmental order, rule, regulation or direction, accident, breakdown of equipment, plant or machinery, fire, flood, storm or default of suppliers or sub-contractors.

21. Limitation of Liability

The Customer’s attention is particularly drawn to this condition. This Condition sets out the entire financial liability of GoldCore (including any liability for the acts or omissions of its employees, agents, consultants and sub-contractors) to the Customer in respect of:

(a) any breach of a Contract;

(b) any failure to supply any service or fulfil any order hereunder;

(c) any representation, statement or tortuous act, or omission (including negligence) arising under or in connection with a Contract.

Nothing in these Conditions limits or excludes the liability of GoldCore:

(a) for death or personal injury resulting from negligence; or

(b) for any damage or liability incurred by the Customer as a result of fraud or fraudulent misrepresentation by GoldCore;

(c) for any liability incurred by the Customer as a result of any breach by GoldCore of the condition as to title implied by Section 12 of the Sale of Goods Act, 1893.

All warranties, conditions and other terms implied by statute or common law and all non –contractual obligations, are to the fullest extent, permitted by law excluded from these Conditions and any Contract.

Save as aforesaid, GoldCore shall under no circumstances be liable for loss of profits, loss of business, depletion of goodwill or other similar losses, or any other special, indirect consequential or pure economic loss, cost damages, charges or expenses or fall in the value of any precious metal or currency which arise out of, or in connection with, any Contract or these Conditions.

Without prejudice to any other provisions of this Agreement, GoldCore’s total liability in contract, tort (including negligence or breach of statutory issue), misrepresentation, restitution or otherwise arising or in connection with the performance of any contract or contemplated performances of any contract and/or these Conditions shall be limited to the value of the Customer’s precious metal from time to time deposited with or by GoldCore together with the value of any cash balance held to the credit of the Client Account on behalf of such Customer.

22. Complaints Resolution

22.1 If you have any complaints in relation to the service being provided by GoldCore, you should contact this office immediately. In particular, if you dispute, disagree with or have any issue with the content of any communication sent to you by email or by post in accordance with Condition 9 you must contact GoldCore immediately. GoldCore shall be entitled to assume your acceptance of the content of an email or postal communication if within three calendar days of the date of transmission to the correct email address or the date of service of such postal communication (as the case may be), no response from you has been received by GoldCore.

22.2 GoldCore shall use all reasonable endeavours to resolve any issues communicated to it by you, but you acknowledge that any delay in communicating such dispute, disagreement or issue may prevent or reduce the value of any resolution of such matter.

23. Your Status

By placing an order with us in respect of any of the Services and entering into a Contract in respect of any of the Services, you warrant, undertake and represent to us that:

(a) you are legally capable of entering into binding contracts;

(b) you are at least 18 years old;

(c) you are and shall comply with the laws of the territory from which you make any order or access the GoldCore website (including without limitation the laws of Ireland);

(d) you shall at all times be solely responsible for obtaining any authorisation required by any authoritative body in the territory in which you are based.

We reserve the right at our discretion to refuse orders from any person whom we believe may be prevented under the laws of any jurisdiction from transacting for the Services or whom we believe that GoldCore may not supply under the law of that jurisdiction, whether or not such law or impediment actually exists or might be enforceable or otherwise have extra-territorial effect.

24. Governing Law

These Conditions (including all schedules and appendices hereto) and any Contract between GoldCore and a Customer and any dispute or claim arising out of or in connection with it or its subject matter or information (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Ireland and the parties irrevocably agree that the Courts of Ireland shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Conditions or any Contract or its subject matter or information (including non-contractual disputes or claims).

Schedule 1.0 – Identification of Customer

(a) Personal Accounts

A valid colour copy / scan or photograph of a passport picture page, showing all edges of the document.

A valid colour copy / scan or photograph of a utility bill or bank statement, no older the 6 months, showing the full name and current address.

Certification of documents can be carried out by a member of GoldCore staff, the Police, a chartered or certified public accountant, notaries public or practising solicitor or a manager with the Post Office or embassy or consulate staff. Due to new Anti Money Laundering legislation in Australia, Bank Managers may not approve Perth Mint identity documents.

(b) Company Accounts

Certified copy of the Memorandum and Articles of Association;

a list of the directors, with full names,

a list of any shareholders holding more than 10% of the share capital, stating names and addresses.

In order to allow a SASS or SIPP beneficiary to open an account we will need to establish the identity of all entities associated with the account, including the beneficiary and the operating authority. Establishing the identity of the Pensioner Trustee Company need only be done once by the trustee and will apply to all accounts opened their after, (subject to updates and material changes). In order to proceed please complete the following tasks:

1. The Pension Trustee Company must establish its identity (once only)

The Pensioner Trustee Company must establish its identity by providing the following:

Certified copies of Memorandum and Articles of Association

Certified copies of the share certificate and certificate of incorporation

A list of Directors

An official letter appointing a list of operating authorities and signatories.

Certified copies of the nominated operating authorities’ identity documents; a passport, driver’s license and a recent utility bill for each authority.

2. The Pension Trust Scheme incorporating documents, (for each account)

Provide a copy of the incorporating documents that establish the scheme and its operating rules and operating authorities.

One completed application form. The account name should be stated as the full legal title of the pension trust i.e. “John Smith, Pension Trust” the operating authority should clearly state the name and signature of the operating authority /nominated pensioner trustee. The joint signatures box should be ticked.

3. The Beneficial owner of the Pension Trust must establish their identity, (for each account)

Certified copies of the beneficial owner’s identity documents; a Passport, Drivers License and a recent utility bill.

One completed application form. The account name should be stated as the full legal title of the pension trust i.e. “John Smith, Pension Trust” the operating authority should clearly state the name and signature of the operating authority /beneficial owner. The joint signatures box should be ticked.

25. GoldCore General Fees and Charges

At GoldCore we are always seeking to improve our management of clients’ cash balances. Given the number of clients we have and continue to successfully service we are left with small amounts owing to clients and owed by clients. These balances can become troublesome to manage and account for over time. The following charges have been introduced to proactively manage these balances and ensure that our ledgers and clients assets are maintained as efficiently as possible.

25.1 Proceeds & Payments Processing Fees

GoldCore reserves the right to apply the following banking and administration fees to payment transactions.

Standard Bank Payment Fee	$15 / €13 / £10
Urgent Bank Payments Fee	$25 / €23 / £20
Cheque Processing Fee	$15 / €13 / £10
Cheque Failure Fee	$8 / €6 / £5

25.2 Late Payment Charge

GoldCore reserves the right to apply a late payment charge as tabled below on all negative accounts until such time as the outstanding balance has been settled.

Furthermore, GoldCore reserves the right where necessary to send outstanding amounts to a collection agent for processing.

Prior to entering the initial late payment charge cycle GoldCore will make a reasonable attempt, as determined by GoldCore, to notify clients of their outstanding balance and any late payment charges.

Late Payment Fee Table
Charge	5% per month
Accrued	On a monthly basis
Chargeable	On the first day of each calendar quarter

25.3 Dormant accounts

Where a client has not transacted (buying or selling metal, or being charged storage fees) with GoldCore for a period of one year, GoldCore will deem the account to be dormant.

Where a client’s dormant account has a positive cash balance, GoldCore reserves the right to apply an account management fee to the account as per the account management fee table.

Where a client’s dormant account has a negative cash balance, GoldCore reserves the right to apply a late payment fee to that account as per the late payment fee table.

Where a client’s dormant account has a zero cash balance neither the account management fee nor late payment charge will be applicable.

Where a client makes a genuine attempt to resolve their account balances, GoldCore reserves the right to waive any or all fees at its own discretion.

Account Management Fee Table
Charge	$6.50/€5/£3.50 per month *
Accrued	On a monthly basis
Chargeable	On the first day of each calendar quarter

Prior to entering the account management fee cycle GoldCore will make a reasonable attempt to contact the client. After the initial communication from GoldCore the client will have 28 days to respond to GoldCore and furnish instructions to have any account balances remitted to them. Such remittances will, as with any payments, be subject to payment processing fees.

* Where the positive balance of a dormant account is less than the chargeable account management fee, the fee charged will be equal to the available cash balance on the account. As a result the account’s cash balance will become zero and no further management fees will be applied.

26. Friends Of GoldCore Referral Programme

The program is designed to incentivise existing GoldCore Secure Storage clients to refer contacts and friends to GoldCore for Storage services.

By agreeing to be a “Referrer” (a person directing a prospective client (known as the “Referred”) to GoldCore for storage services) of GoldCore the referrer is agreeing to the following terms with regards their appointment as a referral partner of GoldCore and their role within the programme:

Upon receiving a referral, GoldCore will pay the referrer a consideration not exceeding 0.50% of the gross trade value or 20% of the net trade premium charged, which ever value is less. This fee will be paid on all trades placed by the referred party for 1 year from the date of account open as determined by GoldCore
Consideration may take the form of gold, silver, storage credit, cash or a donation to a charity. The format of consideration is decided by and at the discretion of GoldCore and the donation to charity goes to a charity of GoldCore’s choice
GoldCore will apply a 10% discount to the premium of the first trade place by the referred client, thereby reducing the total cost of the trade
GoldCore reserves the right to cancel this appointment at any time, without notice and cancel any and all obligations and or debts owed to any party
GoldCore will be solely responsible for the calculation and disbursement of referral considerations monies and will be the sole authority in deciding any dispute
GoldCore reserves the right to make changes to these terms as it sees fit, with immediate effect at any time for what ever reasons as it deems reasonable
Referral consideration will be paid in either gold or silver bullion allocated or un-allocated in Zurich or any location of GoldCore’s choosing. Consideration may also be paid in storage credit: a value to be set against the fees owed by the referrer for their own bullion storage account.
The Referrals of personal partners or businesses interests which may have a beneficial or legal interest with the referrer are ineligible. For example a spouse or civil partner would be excluded when calculating benefits or fees.
GoldCore reserve the right to transfer bullion earned under the programme to any storage location / vault of its choosing without the expressed permission of the client
Physical Bullion balances will be treated on the same basis as all other assets stored for the purpose of storage fees and related charges.
No client data will be disclosed to the referred client
By signing up to the programme the referrer explicitly permits GoldCore to disclose to the referred or other inquiring parties that they are a client of GoldCore and an approved referral partner.
GoldCore will not disclose any additional details regarding the referrers account.
The Referrer agrees to never make any representation that they act as either agent, spokesperson or a representative of GoldCore at any time
The Referrer agrees that they will not utter or communicate in any way any guarantees or implied performance of GoldCore, its officers, related partners or any of its services or any of the investment / assets that it provides its clients
The Referrer agrees not to provide any investment advice or regulated activity to any prospective or actual client
The Referrer agrees to never attach GoldCore to any obligation or commitment or in any way negotiate on GoldCore’s behalf with any party at any time
The Referrer will keep confidential any and all communications between GoldCore and themselves
The Referrer will be responsible for any and all tax obligations arising from their membership of this programme and all resulting benefits. Furthermore the Referrer warrants that they are compliant with all tax obligations as determined by their tax status and the tax authorities of the jurisdiction in which they are domiciled
The Referrer agrees to alert GoldCore immediately should their status as a trusted and respected member of their community change, or if they are charged with any offence or embroiled in any controversy that could reasonably be expected to represent a risk to GoldCore’s reputation by reason of association with the Referrer

Schedule 2.0 – Storage Policy and Procedures

Receipt of metals

The contract for storage shall begin from the first date that a Customer’s metal is received at any of the storage facilities that are used by GoldCore. The contract for storage shall cease from the date that a Customer’s metal leaves any of the storage facilities used by GoldCore not bound for another storage facility used by GoldCore.

Unique Storage Account Numbers and Passwords:

GoldCore will issue each Customer availing of storage services with a unique storage account number.

Transferring of metal positions:

Upon request GoldCore will arrange for the transfer or delivery of Customer’s metal. A signed transfer request form is required to be completed prior to any transfer or delivery being entertained. Upon verification of identity GoldCore will make the necessary arrangements and advise the Customer of the charges incurred. No transfer or delivery will be affected until all outstanding storage charges and delivery charges have been paid.

Charges and payment of fees

Annual Storage Charge will be agreed in advance with the Customer. Fees will be charged in arrears. Fees will be calculated on the basis of the average daily stored ounces multiplied by the average daily gold price for the period as determined by the morning LBMA Gold price published by the LBMA multiplied by the daily storage rate.

Appendix 1

Perth Mint Terms and Conditions

GoldCore Ltd is an Approved Dealer of The Perth Mint, operated by Gold Corporation, a statutory authority of the Government of Western Australia.

Where a client purchases or holds precious metals withThe Perth Mint via GoldCore, the client acknowledges and agrees that they are also entering into a direct agreement with The Perth Mint and are subject to the Perth Mint’s Terms and Conditions in addition to GoldCore Ltd's Terms and Conditions.

The Perth Mint's Terms and Conditions are available to view here, https://www.perthmint.com/globalassets/assets/documents/depository/tcs/25-10-21-certificate-program-terms-and-conditions.pdf.

26. WAIVERS AND REMEDIES CUMULATIVE

(a) No failure to exercise and no delay in exercising any right power or remedy under these Terms shall operate as a waiver, nor shall any single or partial exercise of any right, power or remedy preclude any other or further exercise of that or any other right, power or remedy.

(b) The rights, powers and remedies provided to us under these Terms are cumulative and are not exclusive of any rights, powers or remedies provided by law.

27. Subject Access Request Policy

GoldCore acknowledges its role and responsibilities as a data controller, including the duty to protect the personal information it manages. These responsibilities are defined under the General Data Protection Regulation (GDPR) as well as relevant Irish laws.

Individuals whose personal information is processed by GoldCore have the right to request and obtain confirmation on whether their data is being processed. In such cases, individuals are entitled to access their personal data and receive detailed information about:

1. The purpose behind the data processing.

2. The types of personal data being processed.

3. The entities or categories of entities to whom the data has been or will be disclosed.

4. Whenever possible, the expected period of data storage, or if not feasible, the criteria determining this duration.

5. The existence of rights to correct or delete personal data, limit its processing, or oppose such processing.

6. The right to file a complaint with the Data Protection Commissioner.

7. For data not collected directly from the individual, any available source information.

8. The presence of any automated decision-making processes, including profiling, applied to the data, with clarity on the logic involved, its importance, and its expected impact on the individual.

9. Details about the transfer of data to countries outside the EU, including the safeguards in place according to GDPR.

Request Submission

Subject access requests must be submitted in writing, including enough details to adequately identify the individual making the request, ensuring data is not disclosed to imposters. Once the request meets our criteria, we will begin the process of gathering the requested information. We aim to respond promptly, and if we cannot fulfill the request within one month, we will provide a progress update.

Communication with the Individual

Upon receiving a valid request, GoldCore will communicate directly with the individual to clarify the request and facilitate a swift response. Providing detailed information about the requested data can help narrow the search and expedite the process. If a comprehensive search is requested, we will conduct a thorough investigation to locate all relevant data.

Data Retrieval Process

Unless a request’s scope can be legitimately narrowed, we will search all relevant databases and manual filing systems as mandated by GDPR. A designated individual(s) will oversee the coordination of these searches across GoldCore.

Handling Manual Files

All pertinent manual files containing the individual’s data will be examined.

Post-Request Procedures

Following a valid request, GDPR compliance should not disrupt GoldCore’s regular operations. Data may be updated as part of standard business practices, provided these changes are not a direct result of the access request. This includes correcting inaccurate data.

Third-Party Considerations

Upon gathering the requested data, we will assess our duty towards other individuals’ privacy, confidentiality obligations, and any applicable GDPR exemptions. This may involve redacting third-party information or providing data excerpts.

Exemptions

Certain data, such as negotiation contents, legally privileged information, and ongoing investigation details, may be exempt from disclosure. Negotiation-related data is protected until negotiations conclude. Additionally, subject access does not extend to infringing on trade secrets or intellectual property, nor does it include disclosing test materials or scoring keys.

Health Data

When health information is involved, consulting a health professional may be necessary before disclosure to prevent harm or distress. This is waived if the individual is already aware of or has provided the information.

Compliance and Disputes

Failure to respond within the designated timeframe allows individuals to complain to the Data Protection Commissioner, potentially leading to an investigation. We are committed to handling requests efficiently and appreciate your cooperation in exercising your GDPR rights.

Response Format

Responses to subject access requests will be provided electronically unless otherwise requested. A complete copy of the response will be retained by GoldCore for reference and dispute resolution, kept for seven years.

Additional Requests

Requests made under the Freedom of Information Act for personal data will also be considered under the Data Protection Acts. Individuals can request data corrections at any time if they believe the information held is inaccurate.